1. Who we are
Qalib Essentials is an online store selling beauty products and electronics. We handle personal information in line with the Protection of Personal Information Act (POPIA).
2. Information we collect
- Details you give us when ordering or contacting us, such as your name, email address, phone number and delivery address.
- Order details, such as the products you buy and your order history.
- Messages you send us for support.
- Your shopping cart is stored in your own browser so it is kept between visits.
3. How we use your information
- To process, fulfil and deliver your orders.
- To respond to questions, returns and support requests.
- To meet legal and accounting obligations.
Marketing messages: [To be confirmed: whether marketing emails are sent and how to opt out].
4. Sharing with suppliers and couriers
Because we use a dropshipping model, we share the details needed to deliver your order — such as your name, delivery address and phone number — with our suppliers and couriers. We do not sell your personal information.
Supplier locations and any cross-border transfers: [To be confirmed: details].
5. Payments
Online payments are not yet active. [To be confirmed: payment provider and how card details are handled].
6. Cookies and analytics
Our website uses your browser’s local storage to remember your cart. [To be confirmed: any cookies, analytics or advertising tools in use].
7. Keeping your information safe
We take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as required by law. Retention period: [To be confirmed: details].
8. Your rights
You may ask to access, correct or delete your personal information, or object to its use. Contact us using the details below. You may also lodge a complaint with the Information Regulator of South Africa.
9. Related policies
See our Terms of Service.